Privacy Policy

 1. Who We Are

AFA Structural and Civil Engineering is the data controller responsible for the processing of your personal data described in this policy.

Our Contact Details:

• Company Name: AFA Consulting Engineers Ltd
• Address: AFA Consulting Engineers Ltd, Pure Offices, Thorpe Park, Leeds, LS15 8GB
• Email: gb@afa-eng.co.uk
• Phone:   0788 0150 630, 0113 3970 384
• Website: https://afa-eng.co.uk

If you have a privacy concern or a complaint, please contact us using the details above. You also have the right to lodge a complaint with your local data protection supervisory authority (e.g., the Information Commissioner's Office (ICO) in the UK).

2. Information We Collect

We collect different types of personal data depending on how you interact with our website and services.

A. Information You Provide Directly

When you use our contact forms, or engage in business communications, you may provide us with:

• Identity Data: Your name, job title, and company/organization name.
• Contact Data: Your email address, mailing address, and phone number.
• Inquiry Details: The content of your messages and any information related to your engineering project inquiries or requests for services.

B. Information We Collect Automatically

When you visit our website, we automatically collect certain information through cookies and tracking technologies:

• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, pages visited, time spent on pages, and links clicked.

3. How and Why We Use Your Information (Legal Basis)

We only use your personal data when the law allows us to. Below are the common purposes and the legal bases we rely on:

• To Respond to Inquiries and Provide Services: We use your name, contact details, and inquiry information to communicate with you and provide the structural and civil engineering services you requested.
  • Legal Basis: Performance of a contract or legitimate interests in responding to your requests.
• For Website Improvement and Analytics: We use technical and usage data to analyze how visitors use our site, improve functionality, and optimize user experience.
  • Legal Basis: Our legitimate interests in running our business, improving our services, and for data analytics.
  • Legal Basis: Your explicit consent (which you can withdraw at any time).
• For Legal and Security Purposes: We may process your data to comply with legal obligations, enforce our terms, or protect the rights and safety of AFA Consulting Engineers Ltd and others.
  • Legal Basis: Compliance with a legal obligation or our legitimate interests in protecting our business and users.

4. How We Share Your Information

We do not sell your personal data to third parties. We may share your information with trusted third parties to help us operate our business and website, including:

• Service Providers: Companies that provide us with IT and system administration services, website hosting, or analytics tools 
• Professional Advisers: Lawyers, bankers, auditors, and insurers who provide professional services.
• Legal Requirements: If we are legally required to do so, or to protect our rights, we may disclose your information to government authorities or law enforcement.

If we transfer data outside of the UK/EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to guarantee your data is protected.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. We securely delete or anonymize data when it is no longer needed.

6. Your Rights

Under data protection laws, you have rights regarding your personal information. These may include the right to:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Request Erasure of your data (the "right to be forgotten").
• Object to or Restrict the processing of your data.
• Request the Portability of your data.
• Withdraw Consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the details in Section 1. We may require proof of identity to ensure the security of your data.

7. Cookies and Tracking Technologies

We use cookies to ensure our website functions efficiently, analyze site traffic, and improve your experience. When you first visit our site, we provide clear information and options to manage your cookie preferences in our [Cookie Policy link/banner].

8. Children's Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect data from them. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any significant changes by posting the new policy on this page and updating the effective date. We recommend you review this policy periodically.